Guide for Uber drivers in Hawaii

How to pay your Hawaii GE tax online

Hawaii Tax Online, the State’s own site, takes General Excise Tax payments straight from your bank account, free. You can pay as you file, later from your account, or without signing in at all, and ask for a payment plan if you can’t pay it all at once.

Three ways in

As you file. When a G-45 or G-49 you file on Hawaii Tax Online shows tax owed, its last steps ask how you want to pay: Bank Account, Credit/Debit Card, or Pay Later. Filing, screen by screen.
Signed in, any time. On the Accounts tab, each account has a Make a Payment link: General Excise for your G-45s, General Excise Reconciliation for your G-49s.
Without signing in. On the Hawaii Tax Online home page, choose Make a Payment. It starts with a security check, and takes bank payments only: cards need you signed in. Handy if you’re locked out on a due date.

From your bank, or by card

From your bank account (an e-check, or ACH debit): free. Have your routing and account numbers ready. It counts as paid on the day you submit it, though it can take a few business days to leave your account, and you can date it up to 120 days ahead.
A payment your bank refuses costs $25, a penalty the Department can’t waive. Check the numbers, and that the money is there.
By credit or debit card: only when signed in. You enter the card on another company’s site, which adds a processing fee you don’t get back, and the payment can’t be cancelled once it’s submitted.

Can’t pay yet? File anyway

Pay Later files the return now and leaves the payment for later, with Make a Payment. The penalties are why it helps: filing late costs 5% of the unpaid tax for each month or part of a month, up to 25%, while a return filed on time and left unpaid adds 20% only once it’s 60 days past due. Interest of 2/3 of 1% a month runs either way, from the day after the due date until it’s paid.

Can’t pay it all? A payment plan

Choose Request a Payment Plan on the Hawaii Tax Online home page. You can ask online if your unpaid balance is over $100, you don’t already have a plan, and you aren’t in bankruptcy, with a private collection agency, or waiting on an offer in compromise. You need:

a Hawaii Tax Online account of your own (someone who manages your account can’t ask for you);
your current mailing address, phone number and email; and
a U.S. checking or savings account: the payments are monthly withdrawals from it.

The site offers 6 or 12 monthly payments (6 only, for a balance of $101 to $300). More than 12 needs papers showing what you can afford: Form CM-2 and your last three months of bank statements.

What it costs, and what you agree to:

A $50 fee, charged once the plan is approved, that you don’t get back.
Interest and penalties keep running on what’s left until it’s paid in full.
Every return must be filed, and every new one filed and paid on time. A new balance while you’re on the plan breaks it.
Any state or federal refund goes against the balance, and you still make that month’s payment.
A plan longer than a year may come with a state tax lien.

The plan covers every balance on your accounts at once, and you can only have one. Returns you’ve just filed may not be in its balance yet (in GETdone’s check, returns filed the day before weren’t), so wait until your account shows them before you ask. If you haven’t heard from the Department by your first payment date, make that payment yourself on Hawaii Tax Online.

Can’t ask online? Send Form D-100 to the Collection Branch for your island, or call it: Oahu (808) 587-1600, Hawaii (808) 974-6374, Kauai (808) 274-3403, Maui, Molokai and Lanai (808) 984-8511. The Department’s own tip: compare a loan from your bank, which may cost less than the plan’s interest and penalties.

By mail or in person

By mail: a check or money order to “Hawaii State Tax Collector”, in U.S. dollars, with the filing period and your Hawaii Tax ID written on it, to Hawaii Department of Taxation, P.O. Box 1425, Honolulu, HI 96806-1425. Never mail cash.
In person at a Department of Taxation office: the only way to pay in cash.

Hit by Hurricane Lala or Lowell?

The Department will consider waiving penalties and interest, case by case, for those the 2026 hurricanes kept from filing or paying on time: G-45s for the July and August 2026 tax periods (Hurricane Lala, filed and paid by October 20, 2026), and for August to November 2026 (Hurricane Lowell, by January 20, 2027). Ask with 2026 Disaster Relief Request on the Hawaii Tax Online home page. It isn’t an extension, and isn’t approved ahead of time. Most drivers file twice a year, and their July to December return isn’t due until January 20, 2027.

After you pay

Keep the confirmation. Signed in, you can see processed payments on your account, though a payment posts the next business day. In GETdone, mark the return as paid.

Know what you owe before you pay

Drop in your Uber Tax Summaries and GETdone works out every return, with any late penalty and interest, free. Nothing is uploaded.

Start free

Sources

Read on October 7, 2026. The Department’s pages are the final word: check them, and your tax professional, before you file.

This guide explains the Department’s rules in plain words. It isn’t tax or legal advice.